Last updated: 10 October 2025
1.1. This website belongs to KLEO HUB, S.L., Tax ID (CIF) B44785962 (hereinafter, KLEO). You may contact us at [email protected].
1.2. For inquiries related to contracting or using the platform, the user may contact KLEO at [email protected] or through the contact form available on the website.
2.1. KLEO provides the public (hereinafter, the user) accessing this website (hereinafter, the WEB) with information about its own products and services (hereinafter, CONTENT and/or SERVICES).
2.2. Access to certain sections of the website will require the user to become a registered user by following the steps indicated.
2.3. The contracting of services offered through the platform is carried out entirely by electronic means. Acceptance of the General Terms and Conditions and online payment or order validation constitutes the user’s express consent, in accordance with Article 23 of Law 34/2002 (LSSI) and Regulation (EU) 910/2014 (eIDAS), and has the same legal validity as a handwritten signature.
3.1. The user undertakes to use the Services diligently, correctly, and lawfully. In particular, and by way of example but not limitation, it is strictly prohibited to:
Use the Services for purposes contrary to the law, morality, generally accepted good customs, or public order.
Reproduce, copy, distribute, publicly communicate, transform, or modify the Services unless authorized by the rights holder or legally permitted.
Perform any act that may constitute a violation of intellectual or industrial property rights belonging to KLEO or third parties.
Use the Services, and especially any information obtained through the Website, to send advertising, direct sales communications, unsolicited messages to multiple individuals, or to commercialize or disseminate such information in any way.
3.2. The user shall be liable for any damages of any kind that KLEO may suffer due to failure to comply with any of the obligations mentioned above or with any other obligations arising from these Terms and Conditions or from the law regarding the use of the Website.
3.3. Any minor must use the Website under the consent and supervision of their parent or legal guardian, who will be responsible for any issues arising from use of the services.
3.4. KLEO will at all times ensure compliance with applicable law and may, at its sole discretion, interrupt the Service or exclude the user from the Website in case of alleged commission of any criminal offense or in case of conduct that, in KLEO’s judgment, violates these Terms and Conditions or may disrupt the functioning, image, credibility, or reputation of KLEO.
4.1. Users may contact KLEO and interact in certain areas of the website, such as sharing sections on social media, provided they comply with this code of conduct:
No user may impersonate another person or organization. Doing so may constitute an offense under Spanish Civil and Criminal Law.
Users must not use disrespectful or offensive language. Messages containing threats, serious insults, or any content that may harm others’ sensitivities are not allowed. KLEO reserves the right to remove such content and take appropriate legal action.
It is strictly prohibited to mention, cite, or recommend companies, websites, or perform any kind of marketing or spam. Such content will be removed along with the accounts responsible, and the incident may be reported to the Spanish Data Protection Agency.
5.1. The trade name “KLEO”, its logo, and all brand identifiers are the exclusive property of KLEO HUB, S.L. and may not be used by third parties without express authorization.
5.2. All Website content—texts, articles, graphics, photographs, logos, icons, images, graphic design, source code, and software—is the exclusive property of KLEO or its legitimate licensors and is protected by national and international intellectual and industrial property laws.
5.3. Any commercial use, distribution, modification, alteration, or decompilation of protected elements is strictly prohibited.
6.1. KLEO reserves the right to interrupt access to the services at any time and without prior notice due to technical, security, control, maintenance reasons, power failures, or any other justified cause.
6.2. Therefore, KLEO does not guarantee the reliability, availability, or continuity of the Website or the Services. Users access and use them at their own risk, and KLEO shall not be held liable in this regard.
6.3. KLEO assumes no responsibility, including but not limited to:
The improper or unlawful use of website content by users, including infringement of intellectual or industrial property rights of KLEO or third parties.
Possible damages resulting from the normal or abnormal operation of search tools, content organization, or access to services, including errors or technical issues in the development of service elements.
The content of third-party websites accessed via links included on the Website.
Acts or omissions of third parties, regardless of whether they are contractually linked to KLEO.
6.4. KLEO also excludes liability for damages caused by the presence of viruses or harmful elements that could affect users’ computer systems or data. KLEO shall not be responsible when:
Errors or delays occur while the user inputs data due to Internet issues, force majeure, or unforeseeable circumstances.
Failures in communications occur, deletions of data, or incomplete transmissions that affect the constant operation of the Website.
Damage is caused to the Website due to malicious or improper use by the user.
Errors occur in the user’s email address preventing successful receipt of requested information.
6.5. KLEO undertakes to resolve any issues that may arise and provide all necessary support to the user to reach a quick and satisfactory solution.
7.1. KLEO does not guarantee nor assume liability for damages arising from access to third-party services/content through links included on the Website, nor for the accuracy or reliability of such content. Links are provided solely to inform users of other information sources where they may expand on the services offered.
KLEO bears no responsibility for the results obtained through such links or for consequences arising from their access. Since third-party content is beyond KLEO’s control, users must exercise caution when assessing and using such information and services.
7.2. The use of commercial hyperlinks on external websites that allow access to this portal without express authorization from KLEO is strictly prohibited. The existence of such hyperlinks does not imply any commercial or business relationship between KLEO and the website owner, nor any acceptance by KLEO.
8.1. In accordance with data protection regulations, particularly Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection (LOPDGDD), we inform you that personal data provided via this website or email will be processed by KLEO HUB, S.L. as data controller, under the legitimacy granted by the user’s consent for the purposes described in the privacy policy, which must be read, understood, and accepted for use of this website.
8.2. Users are responsible for the accuracy of the data provided and may exercise their rights of access, deletion, rectification, objection, restriction, and portability by writing to KLEO’s registered address or emailing [email protected], proving their identity. They may also contact the Spanish Data Protection Agency.
8.3. KLEO is committed to maintaining the confidentiality of personal data and has adopted the necessary measures to prevent alteration, loss, unauthorised access, or processing, considering the state of the art at all times.
8.4. Visiting this website does not automatically register any personal data identifying a user. However, certain non-personal information is collected during the session through “cookies”. Installation of cookies requires user consent except for those strictly necessary for the functioning of the website. Users may consult detailed information and configure preferences in the Cookie Policy.
9.1. This Legal Notice shall be governed by Spanish common law.
9.2. For any dispute regarding the interpretation, validity, or application of these Terms of Use, the Parties expressly submit—waiving any other jurisdiction—to the Courts and Tribunals of Madrid, Spain.